THERE IS SOMETHING WE WANT TO LET YOU KNOW
We hope you are all well and safe at home with your families. We are all in this together and it is now more important than ever to show solidarity and take care of each other. The health and wellbeing of our team and community is of utmost importance to us. Thus, we would like to share with you what we are doing to navigate these difficult times.
NEW ORDERS ARE BEING ACCEPTED
Our team is following closely all official advice and guidance to carry out the necessary precautions to protect everyone involved. We are making sure that the orders are being prepared in safe condition. A small alcohol pad will be included in each package as a courtesy to the current situation.
We are using the service provided by Royal Mail, if you wish to check on international shipping updates please go to the internationla shipping bulletin page shown below:
To ensure your parcel arrive safely and on time, we recommend you the Premium 48h Tracked Delivery Service for your peace of mind.
EXTENDED RETURNS POLICY
We fully understand that in certain areas it may be difficult to return your order due to the circumstance. Therefore, we decided to extend our returns policy. All domestic (UK) orders can be returned within 28 days of purchase and all international orders can be returned within 45 days of purchase.
If you have any questions regarding your order or if there’s anything you’d like to see LuvLoops please email us at firstname.lastname@example.org, we’re here and we always love hearing from you.